Incidence Auto-Resolution
Let our AI agents take the heavy load for you ! Level 1~2 incidence still represent a majority of the cases.
Let our AI agents take the heavy load for you ! Level 1~2 incidence still represent a majority of the cases.
2501 doesn’t wait. As soon as a signal is detected, from monitoring, logs, or ticketing, agents take over.
They identify root causes, execute remediation steps, and close the loop by updating the system of record. All actions are logged, auditable, and reversible.
No more escalations. No more waiting.
2501 integrates natively with:
Agents can be triggered by webhooks, ticket creation, or threshold breaches — and act within your infrastructure, cloud, or IAC systems.
It’s not just automation, it’s autonomous resolution.
Traditional workflows rely on human triage, queue delays, and context gathering.
2501 compresses this to seconds, executing validated actions that would take a support engineer 10x longer. The result? Faster MTTR, less downtime, and zero fatigue for your team.
