Universal Gateway

Seamless Integration with Any System

The Universal Gateway is the connective tissue between your existing stack and 2501’s autonomous agents.
Whether your environment runs on ServiceNow, Jira, Zabbix, Prometheus, or custom monitoring, our gateway adapts to your architecture.
Agents can be triggered by alerts, emails, webhook events, or support tickets and they can respond back with updates, logs, or results. This bidirectional capability ensures that automation works in your flow, not the other way around.

Built for Interoperability

Our Gateway supports REST, GraphQL, SMTP, syslog, and more. It transforms any signal into actionable workflows.
You keep your tools, we make them intelligent.

Real-World Use Cases

Our customers use the Universal Gateway to:

• Trigger remediation agents from PagerDuty alerts
• Route emails with structured metadata to agents
• Auto-close incidents in Jira once an agent resolves the root cause
• Connect air-gapped systems through internal gateways
• Build AI-powered workflows on top of legacy or custom APIs