Forward Deployed Engineer

About 2501

2501 builds autonomous AI agents that operate directly in the shell to complete real production tasks - not just synthetic evals. We treat LLMs as pluggable brains, mixing open‑source and flagship models to get the best result. By fusing their output with observability data we surface root causes fast and automate the dull parts of incident response for corporate engineering teams who can’t afford downtime.

We’re a tight‑knit team of DevOps, Platform, and Infra engineers who ship fast, learn constantly, and elevate each other every day.

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Why 2501 ?

We use AI to solve real problems in the underlying layers of every IT stack. We build what is the future of IT, ensuring every brick of our clients’ infrastructure is up and running.

We discovered an amazing opportunity to make IT more reliable and modern and we’re building the best way to make it a reality. Our customers and investors and backing this with strong commitment and foresee in our mission the future of IT.

We’re backed by three leading European VC funds, giving us the resources to aim high and take risks.

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What you’ll do

• Deploy 2501 in real customer environments – install, configure, and adapt our system to complex infra setups.
• Prompt, guide, and debug our AI agents so they can reliably operate on customer systems.
• Dive deep into customer infrastructure – SSH, logs, configs, cloud resources, CI/CD, observability.
• Work directly with customers – presales technical validation, POCs, onboarding, and post-sales support.
• Provide tight feedback loops to core engineering – what breaks, what’s missing, what should be automated next.
• Debug fast – share screens, hop on calls, and unblock customers in real time.

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Who you are

• Terminal god – SSH, bash, logs, networking issues, weird infra edge cases feel familiar.
• Cloud-capable – comfortable reasoning about AWS (IAM, compute, networking); Azure/GCP a plus.
• AI-native – you actively use tools like Cursor, Claude Code, Warp, Copilot to prototype, debug, and move faster.
• Customer-facing – confident on calls, clear communicator, trusted by engineers on the other side.
• Problem solver – you turn unclear customer pain into concrete technical solutions and agent workflows.
• Languages – excellent English (internal + international customers), French is a strong plus.

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Not for you if

• You want to avoid customer interaction – this role lives close to real users and real infra.
• You’d rather stay comfortable than tackle a hard mission - we push hard to get the job done.
• You want only heads‑down, async work – we keep a shared voice channel open during core hours for quick collaboration and personal connection.

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Why you’ll enjoy working here

• Fully remote with occasional travel.
• Competitive pay & meaningful equity – you own a piece of what you build.
• Small team, big impact – your code ships to users the same day.

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Our stack

TypeScript, Node.js, Supabase Postgres, Vercel, Vue + Nuxt, Python for evals, lots of shell, cloud, and LLMs.

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How to apply

Send us something you’ve built (repo, blog, demo) and a few lines on why this role interests you - email it to jobs@2501.ai

We hire for skill, drive, and curiosity – not credentials.

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